1 day I Incompany Training or Virtual Learning Journey
Why invest in a culture of continous feedback?
Research is clear. A strong feedback culture allows individuals, teams and organisations to continuously improve. So why does introducing such a culture prove so difficult in practice?
This is because our brain often perceives feedback as a threat. When we feel threatened, we switch to our system-1 thinking, leading to a survival response - the well-known "fight, flight or freeze". We either go into the fight, avoid the conversation or clam up. In each of these cases, the actual message - i.e. the feedback - does not get through. Let alone that we will change our behaviour....
The solution? We need to make feedback less threatening.
That way we can respond to it with our system-2 thinking: our rational, reflective thinking. "Indeed, I understand what you are saying now..." and can adjust our behaviour accordingly. "What if I did it like this in the future?"
Create a robust feedback culture.
In this training, you will learn how to use knowledge about brain and behaviour to build a powerful feedback culture.